In the DC area, we are infamous for the first question we usually ask those we meet: What do you do? It’s our go-to conversation starter in all situations professional or social. In a social context, the expected response is usually just your job title and employer. Or perhaps, simply your profession. For example, you…
There’s been no shortage of writing lately about buzzwords and their (over)use in business communications. But *I* haven’t written about it yet, and I have thoughts to share. First, a definition, thanks to Merriam-Webster: An important-sounding word or phrase often of little meaning used chiefly to impress. You might think that using buzzwords makes you…
Some years ago now, my son’s friend “Ryan” came over to play. During a break in Minecraft sessions, they came into the kitchen and announced that they were SO HUNGRY. I offered to make scrambled eggs and they both readily agreed. A few days later, Ryan’s mom called me to say that he had come…